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1.
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Manual de servicios publicos municipales
by Instituto Nacional de Administracion Publica (INAP) | Banco Nacional de Obras y Servicios Publicos. Material type:  Book; Format:
print
; Literary form:
Not fiction
Publisher: México : INAP / BANOBRAS, 1989Availability: Items available for reference: Biblioteca Graciliano Ramos [Call number: 352.630972 M2941] (1).
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2.
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Desburocratização : roteiro para desburocratizar
by BRASIL. Ministério do Planejamento, Orçamento e Gestão. Secretaria de Gestão. Programa Nacional de Desburocratização. Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: Brasília : MP, 2001Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 1.11B8233dr] (1).
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3.
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Assessing the relation between satisfaction with public service delivery and trust in government : the impact of the predisposition of citizens toward government on evalutions of its performance
by KAMPEN, Jarl K | WALLE, Steven Van de | Bouckaert, Geert. Source: Public Performance & Management ReviewMaterial type:  Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Armonk, NY : M.E. Sharpe, June 2006Availability: No items available
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4.
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O financiamento de obras e de serviços públicos
by DALLARI, Adilson Abreu | BRANCO, Adriano Murgel. Material type: Book; Literary form:
Not fiction
; Audience:
General;
Publisher: São Paulo : Paz e Terra, 2006Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 1.21D144f] (1).
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5.
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Fortalecimiento de los sistemas de monitoreo y evaluación (M&E) en América Latina : guía para la elaboración de términos de referencia orientados a la contratación de servicios de consultoría para la evaluación de programas y proyectos gubernamentales / organizado por Alejandro Medina Giopp. --
by Medina Giopp, Alejandro [org.]. Material type: Book; Format:
print
; Literary form:
Not fiction
Publisher: Caracas : CLAD, 2008Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 351.098 F7369] (2).
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6.
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O Estado, a administração e os serviços públicos no mundo democrático : RSP revisitada / por Themístocles B. Cavalcanti. --
by CAVALCANTI, Themístocles B. Source: Revista do Serviço Público - RSPMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Brasília : ENAP, 2010Online access: Acesso ao PDF Availability: No items available
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7.
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Factors influencing pecial purpose service delivery among counties
by FARMER, Jayce L. Source: Public Performance & Management ReviewMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Armonk, NY : M.E. Sharpe, jun. 2010Availability: No items available
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8.
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Can user perception influence the quality of water services? Evidence from León, Nicaragua
by VÁSQUEZ, Willian F | TRUDEAU, Jennifer | FRANCESCHI, Dina. Source: International Review of Administrative SciencesMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Sage, sept. 2011Availability: No items available
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9.
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Los servicios públicos domiciliarios en Colombia : su prestación, regulación y control
by MATIAS CAMARGO, Sergio Roberto. Source: Revista del CLAD Reforma y DemocraciaMaterial type: Article; Literary form:
Not fiction
; Audience:
General;
Publisher: Caracas : CLAD, out. 2015Title translated: Home public services in Colombia: its provision, regulation and control.Online access: Acesso Availability: No items available
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